Previously, the organization must know what your needs are answering the typical questions:
What kind of content I want to manage?. “Office documents, web pages, websites, e-commerce sites, reports, graphics, audio, video?.
What do I do with the content? To publish in corporate portals, on my intranet? Is the content will vary with frequency? Are bills, for example, they will not ever change?. <Do I need to control what the public or just manage your publication?. Who creates the content? “Anyone can provide?.
Regarding the CMS solutions provider, which began work in Document Management need not have powerful features for Web content, and companies specializing in web content may have no possibility of managing large volumes of different types of documents.
Despite this, all providers use the same concepts to describe their functionality, but it is not an authoring tool that provides templates to enter the content to use a general purpose tool (like Microsoft Word) to communicate with the server content.
Once cleared these doubts we will mention those general and specific aspects that we believe are essential to properly position a Content Management.
Architecture:
Client / Server, Web Client, both.
Repository structure, possibility of multiple repositories and replication.
DB Connection.
Compliance industry standards: XML, development, communication and metadata.
SDK for application development.
Platforms: Windows NT, 2000, XP, Sun, IBM AIX, HP-UX, Linux.
Internationalization: Language, support help, manuals, training and more.
System administration:
Administration unique opportunity to delegate.
Roles: multiple individuals, groups, etc..
Management Reports: personalization, retrieval and analysis.
Document Management:
Composition of documents. Metadata associated with documents.
Image management. Mass loading processes. Editing web content. External ones.
Check-in / check-out. Review of documents.
Page-level authorizations, document object.
Web design and authoring:
Possibilities of web design and management of the structure of websites and their pages.
Integration with external tools of authorship.
Content syndication.
Support of workflow and BPM:
Creating workflow for inexperienced users. Assign tasks to roles, groups.
Ease of design changes.
Monitoring processes.
Ability to prioritize. Parallel tasks.
E-mail notifications in the inbox of the CMS, and so on.
Integration with third parties.
Integration with other enterprise applications:
In back office ERP applications.
In front office with Call Center, CRM, Portals.
Integration with Web authoring applications, XML authoring, with applications Image Management, Document Management.
Ability to export and import of content and metadata.
Searches and collaboration:
Search Types. Integration with third-party search engines.
Searches on third-party repositories. Multilanguage searches.
Categorization and taxonomies.
Collaboration tools: shared spaces, discussion lists, real-time collaboration.
Assignments: working groups, project groups.
Publication and distribution of content:
Separate content from presentation.
Easy Web Site Publishing. Rendering.
Customization capabilities. Subscribe to content. Organize profiles or rules.
Safety:
Encryption, digital signatures and certificates. SSL.
Authorization levels: users, groups, roles, objectives, projects.
Security implementation: passwords, unique user passsword, generate lists of users, LDAP.
These paragraphs should be developed by combining the one hand the characteristics and needs of the organization that wants to implement a content management system, and on the other hand the possibilities offered suppliers.
